FAQ

General

What is the expected lead time? General leadtime is 1-2 weeks depending on the time of year. Any letter larger than 12" as well as vine monograms take about 4 weeks to get.

What is your return policy? Your satisfaction is guaranteed. Returns can be made on all ready to ship items and clothespins within 14 days of deliver, minus the shipping cost. Generally custom orders and Vine monograms are not returnable. 

What forms of payment do you accept? Direct checkout (major credit cards) and paypal through Etsy. 

Do you ship internationally? Yes. Mainly to Canada, UK, and Australia. Please email me for shipping quote.

Lettersetters:

Why are all the letters the same font and offered only in CAPS?  This is to help with a quicker lead time. However, lower case options and other fonts will be hopefully be available at a later date. Generally 6", 8" and 12" are stocked. 18" and 24" can be ordered.

How do I hang these? Each letter comes with a double stick glue tab on the back for easy hanging. Larger 12” letters have a saw tooth hanger. Some words/letters can easily be freestanding or propped against a wall or bookshelf as well. 

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